This information is for passengers at the Thunder Bay International Airport who:
Are attempting to return to a northern community, AND
Cannot board their flight because they failed the screening process defined by Transport Canada
Please call the Thunder Bay District Health Unit (TBDHU) for more information:
1-888-294-6630 (toll free)
Monday to Thursday: 8:30am – 7:00pm
Friday: 8:30am – 4:30pm
Saturday to Sunday: 9:00am – 1:00pm
After hours: call the Thunder Bay Answering Service at (807) 624-1280
If Thunder Bay District Health Unit (TBDHU) instructs you to self-isolate and:
You are a Non-Insured Health Benefits client currently on medical travel:
Contact Wequedong Lodge at (807) 623-1432 for a place to stay.
If you do not have access to a phone, ask an airline agent to direct you to the Wequedong direct line.
You are traveling for non-medical reasons:
Contact your Community Leadership or Health Director to determine what you should do prior to returning home.
If you don’t have anywhere to self-isolate in Thunder Bay, you may be able to stay at a hotel or access emergency shelter. See reverse for more information.
Some hotels are accepting guests who need to self-isolate. Make sure to call ahead and let them know that you’re showing symptoms and have been told to self-isolate.
1 Valhalla Inn Rd
Thunder Bay, ON
*Offering reduced rate
660 W Arthur St
Thunder Bay, ON
Emergency shelter is available for people who have no other place to self-isolate. More information about how to access emergency shelter will be provided when you call the Thunder Bay District Health Unit (see front for contact information).