Thunder Bay Airport: Information for passengers travelling to northern communities amid COVID-19

This information is for passengers at the Thunder Bay International Airport who:

  • Are attempting to return to a northern community, AND

  • Cannot board their flight because they failed the screening process defined by Transport Canada

Please call the Thunder Bay District Health Unit (TBDHU) for more information:

(807) 625-5900


1-888-294-6630 (toll free)

Monday to Thursday: 8:30am – 7:00pm

Friday: 8:30am – 4:30pm

Saturday to Sunday: 9:00am – 1:00pm

After hours: call the Thunder Bay Answering Service at (807) 624-1280

If Thunder Bay District Health Unit (TBDHU) instructs you to self-isolate and:

  • You are a Non-Insured Health Benefits client currently on medical travel:

Contact Wequedong Lodge at (807) 623-1432 for a place to stay.

If you do not have access to a phone, ask an airline agent to direct you to the Wequedong direct line.

  • You are traveling for non-medical reasons:

  1. Contact your Community Leadership or Health Director to determine what you should do prior to returning home.

  2. If you don’t have anywhere to self-isolate in Thunder Bay, you may be able to stay at a hotel or access emergency shelter. See reverse for more information.


Some hotels are accepting guests who need to self-isolate. Make sure to call ahead and let them know that you’re showing symptoms and have been told to self-isolate.

Valhalla Inn

1 Valhalla Inn Rd

Thunder Bay, ON

(807) 577-1121

*Offering reduced rate

Comfort Inn

660 W Arthur St

Thunder Bay, ON

(807) 475-315

Emergency Shelter:

Emergency shelter is available for people who have no other place to self-isolate. More information about how to access emergency shelter will be provided when you call the Thunder Bay District Health Unit (see front for contact information).

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