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Temporary Pandemic Pay for MCCSS funded frontline workers

Memorandum from the Ministry of Children, Community and Social Services on the Temporary Pandemic Pay - Allocations, Guidelines, and FAQs

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Guidelines for the Administration of Pandemic Pay for Eligible Frontline Workers

The temporary pandemic pay is aimed at those workers who are critically important to the province’s response to the crisis, caring for the most vulnerable, and are at a heightened risk of exposure to COVID-19 because of their work on the frontline.

The goals of this temporary pandemic pay are to provide additional support and relief to frontline workers; encourage staff to continue working and attract prospective workers; and to help maintain safe staffing levels and the operation of critical frontline services.

Within the MCCSS-funded sectors, this is limited to frontline workers within residential/congregate care settings or those who are working directly with vulnerable populations, in home or community care settings where maintaining physical distancing is difficult or not possible, as outlined in these Guidelines.

Download full Guidelines

Instructions for the Administration of Pandemic Pay for Eligible Frontline Workers

Your organization might include MCCSS-funded positions eligible to receive pandemic pay. While most service providers will receive payments based on the ministry’s latest agency staffing data, in your instance we do not have the latest staffing data and require your assistance to help us determine your payment amount. As per the instructions in the letter attached, we ask that you please review the attached guidelines and submit the attached Eligible Workers Template no later than June 30, 2020 to help us process your payment quickly.

Download full instruction document

Eligible Workers Template

Cost estimate template for eligible workers

Download Excel Template

If you have any questions, please contact Rob Lawson at or Durga Thiru at and they would be pleased to discuss these details with you.


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